Support-left

Results-Focused Support.

  • PEACE OF MIND

    Rest easy knowing our experts and help desk are available to find the fix you need ASAP, no matter what happens.
  • OUR TEAM IS YOUR TEAM

    We treat your organization like our own so that you receive help on a first-name basis from experts you know and trust.
  • ALL YOUR QUESTIONS ANSWERED

    Our experienced support team will work with you to cure any surprise headaches as fast as possible, eliminating costly downtime.
Get Started

You Are Priority #1

Your dedicated team of experienced support experts won't rest until you're satisfied, and you won't have to wait long!


> Let's create a better way to learn, together!

Satisfaction Rate

99.3%

Based on 420 satisfaction survey responses in 2019.

Avg. Response Time

11 Min.

42% tickets solved within 24 hours, 67% solved in less than 7 days.

Expertise every step of the way.

monitering

24/7/365 Monitoring

For issues outside of our support hours,you'll be notified immediately so we can begin working on a solution.

project based

Configuration Support

LMS, eCommerce, branding, plugin configor all of the above our experts are available to work with you so you have exactly what you need.

pepole-i-2

Expert Helpdesk

Full access to all of our learning and support resource including: how-to articles, on-demand instructional webinars, templates, and more.

trouble

Diagnostic Troubleshooting

Our troubleshooting process reproduces your issues so we can isolate them, find the cause, and deploy the solution quickly.

custom

Reporting & Communication

Easily stay up to speed with progress and resolution status with in-depth reports sent directly to you and constant communication.

knowledge

Expert Knowledge Base

With 15+ years in the eLearning industry, our support team has the experience to quickly solve any and all issues that can arise.

What our clients say

We highly recommend Lambda Solutions. First and foremost, it is a dependent and effective business partner with an excellent support team. Lambda has equipped us with the right tools to quickly deliver a personalized learning experience—both internally within our company and externally to our partners.

Logo-Tugo-Grey

Maria Popova

Learning Centre Team Lead, Tugo

> Read the case study

The experience with the support team has been amazing. I never had to sit and wait on them. Usually the Lambda support team was waiting to hear back from me! I really appreciate that.

imedx-LP

Rachel Jorgensen

Coding Support Manager, iMedX

> Read the case study

The key thing really is, it is the cost savings we experience in working with Lambda, but it’s also the experience, and really the knowledge of Moodle that Lambda’s Expert Support team has.

Rutgers

Anu Goyal

Sr. Manager of Instructional Technology & Design, Rutgers State University

Speak with our eLearning experts

to being your eLearning success journey.
Get Started