Based on 420 satisfaction survey responses in 2019.
42% tickets solved within 24 hours, 67% solved in less than 7 days.
For issues outside of our support hours,you'll be notified immediately so we can begin working on a solution.
LMS, eCommerce, branding, plugin configor all of the above our experts are available to work with you so you have exactly what you need.
Full access to all of our learning and support resource including: how-to articles, on-demand instructional webinars, templates, and more.
Our troubleshooting process reproduces your issues so we can isolate them, find the cause, and deploy the solution quickly.
Easily stay up to speed with progress and resolution status with in-depth reports sent directly to you and constant communication.
With 15+ years in the eLearning industry, our support team has the experience to quickly solve any and all issues that can arise.
We highly recommend Lambda Solutions. First and foremost, it is a dependent and effective business partner with an excellent support team. Lambda has equipped us with the right tools to quickly deliver a personalized learning experience—both internally within our company and externally to our partners.
The experience with the support team has been amazing. I never had to sit and wait on them. Usually the Lambda support team was waiting to hear back from me! I really appreciate that.
The key thing really is, it is the cost savings we experience in working with Lambda, but it’s also the experience, and really the knowledge of Moodle that Lambda’s Expert Support team has.
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A couple of weeks ago I was speaking with an international partner who asked why we would want to measure time spent.
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