Rest easy knowing our experts and help desk are available to find the fix you need ASAP, no matter what happens.
We treat your organization like our own so that you receive help on a first-name basis from experts you know and trust.
Our experienced support team will work with you to cure any surprise headaches as fast as possible, eliminating costly downtime.
Let's create better eLearning, together.
Your dedicated team of experienced support experts won’t rest until you’re satisfied, and you won’t have to wait long!
Based on 420 satisfaction survey responses in 2019.
42% of tickets solved within 24 hours, 67% solved in less than 7 days.
Issues outside of our support hours (5:00AM to 5:00PM PT, M-F)? You’ll be notified immediately so we can begin working on a solution.
LMS, eCommerce, branding, plugin config - or all of the above - our experts are available to work with you so you have exactly what you need.
Full access to all of our learning and support resources including: how-to articles, on-demand instructional webinars, templates, and more.
Our troubleshooting process reproduces your issues so we can isolate them, find the cause, and deploy the solution quickly.
Easily stay up to speed with progress and resolution status with in-depth reports sent directly to you and constant communication.
With 15+ years in the eLearning industry, our support team has the experience to quickly solve any and all issues that can arise.
“We have had an excellent experience with Lambda Solutions thus far and we’re excited to be embarking on our first venture into the land of online course delivery. The Lambda team thinks outside of the box to come up with creative and flexible solutions for us as we go through the process of setting up our courses.”
“Our instructional designers have found Lambda to be very good partners who provide support and get the information they need when they need it. The Lambda team is also always on hand to provide assistance with report building and interfacing with Zoola Analytics. Ensuring the instructional designers have the tools they need enables our entire retail training operation to run smoother”
“We definitely made the right decision going with Lambda Solutions. We have been able to reduce our overall costs, increase topline revenue and deliver a superior online training experience—all at the same time. That is a very tough thing to do and we were able to accomplish all three, immediately from launch.”
“The key thing really is, it is the cost savings we experience in working with Lambda, but it’s also the experience, and really the knowledge of Moodle that Lambda’s Expert Support team has.”
“Not only are the learners getting more out of their training, but the education team can now know which questions may have something wrong with them.”
In this article, you will learn:
- 1 MIN READ -
As an LMS Administrator, part of your task set is managing the overall maintenance of your site. If your hosting vendor.
- 2 MIN READ -
At any given moment, there are ‘events’ happening on your LMS. In this case, an ‘event’ is an action such as user created
- 3 MIN READ -
We collect feedback from students to get a pulse on what’s going right--and what’s not!--in our online courses. When we.