1. KNOWLEDGE HUB
  2. Lambda Learn (Moodle & Totara)
  3. ESSENTIAL SKILLS FOR DELIVERING ONLINE LEARNING

Know Where To SEARCH for Answers

Before moving any further, empower yourself with the skills to quickly find answers to questions related to your LMS, its features and its capabilities.

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Use the LMS Help Documentation

Our recommendation is that you consult when you are unable to solve something or to understand the requirements or technical components of a feature. You will find a wealth of knowledge using your LMS's technical documentation. From tips on getting started with your site to new feature releases, and even FAQs for specific topics. 

Lambda Learn is built on  powerful open Learning Management platforms. Which underlying platform your LMS is using depends on the needs that were determined by your Customer Success Executive.

Select and follow the link to the LMS Help documentation that applies to you:

You can easily search through different help articles by using the Search magnifying-glass  icon at the top of the documentation homepage. In the results, you will likely find other articles related to your keyword search, giving you ample reading material. 

Additionally, you will find documentation for different versions, allowing you to see what has changed, and what new features may have come out in a recent release.

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Seek Answers From The User Community

However, if you can't find what you're looking for, it is worthwhile to look into the User Community.  The Community is a global community of users, developers, educators, administrators who can offer insight, advice and expertise on using the LMS.

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Search Within Your Own LMS

Your LMS comes with many settings, all which can be configured - which is a double-edged sword. In order to find the settings you are looking for, you'll need to become familiar with the ways you can navigate your own site easily.

searching-bar Site Administration Search

With all the menu items in the Site Administration area, it can be challenging at times to find where a specific setting is. To support you in this process, you can use the "Search in settings".

Typing in your keyword in that search bar will provide you with a list of any time that word appears in the Site Administration menu or a description on one of the setting pages. 

search course icon Course Search

The Site Administration search only browses through the settings within the Site Admin menu. If you are looking for a course, you can do so by going to Site Administration > Courses > Manage courses and categories.

At the bottom of that page, you will see an entry box titled "Search courses". Type a course name, or a part of it, and you should see a list of courses that match that query.

important

NOTE

Your search will also look for courses with descriptions that match your keyword.

 Search Activity Icon  Activity and Resource Search

You can also search within all courses that you have access to - by way of enabling Global Search.

Using your Site Administration search skills, go searching using the keywords "global search". From there, you should see an item called "Manage global search".

From there, go through the wizard of setting up Global search (using the Simple Search engine). Next, choose the areas that can be searched and indexed.

Once that is all configured, you should notice a search box and icon at the top of your menu bar. You can also access Global search by adding a Global search block (in any context).

Type in the name or description of an activity, and it should appear in the results (if your site has had the chance to index them - usually as a scheduled task).

You can also filter for specific types of activities, courses, or modified dates. 

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construction-and-tools  TRY IT OUT

Looking for Settings in Site Admin

Because your LMS has a vast amount of components, and even more settings for each component, it can be time-consuming to find the setting you want to configure. Using the Site Administration search is the most effective way to find all settings related to a keyword.

Below is a guide on how to find settings quickly and easily.

Example 1: Badges

In this example, you will look for all the settings for badges. So, to start, go to the Site Administration area, find the search box and type in the keyword "badges".

You may already be familiar with the Badges menu item in the Site Administration menu, but not all of the settings related to badges, or even how the system handles badges, may belong in that menu.

The first result should include "Advanced Features / Enable badges". This setting, though not in the badge menu item, allows you to enable or disable badges. 

The next result is "General backup defaults / Include badges". So, now, you can see that although there are settings for badges specifically (like default badge issuer name, managing all system badges, etc.), there are other parts of the system that handle badges. 

Example 2: Language

In our previous example, you looked for badge. However, you will now work on finding broader terms, in this case: language.

Similar to the badge steps, type "language" into the Site Admin search box, and click Go.

Like the badge search, you will find settings specific to the Language menu item in the Site Admin menu; however, you will also notice that language is a broad enough term to be used in a variety of contexts.

Scrolling through these settings, you will find "Language" highlighted not only as the main setting, but also as a menu item, a shortname, or even found in the description for something.

Spend some time typing in different terms to see where else those settings may be found. Examples include "course", "role", or "default".

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