September 24 2015

Customer Relationship Management

Written by Lambda Solutions

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Customer Relationship Management System Integrations

Customer Relationship Management (CRM) Systems provide deep value for sales teams and organizations at large due to the capacity to track, automate and organize interactions with customers. Organizations who use Moodle for partner, client, channel or sales training began to see the benefit of having learning information synced with Salesforce. As such a number of integrations have been developed

SugarCRM

SugarCRM can be integrated through CourseCRM, a custom implementation of SugarCRM. Integrating directly with Moodle and your eCommerce store: lead, contact, sales and learner activity data is synced into SugarCRM to provide extensive reporting and analytic data.

Salesforce Integration with EnlightenCRM

The challenges that organizations delivering online training encounter have to do with managing their learners. These include issues like scalability, cost, accessibility, and integration with a CRM systems. EnlightenCRM integrates Totara and Moodle LMS with salesforce. With this integration tool, you can collect all Moodle and Totara registrations in salesforce, and manage them in that system. The integrated platform also delivers automation and enhanced reporting, and it provides training content to customers, partners and employees that is mobile-friendly.  

InfusionSoft

InfusionSoft, a CRM designed for small businesses, can also be integrated with Moodle through custom developed integrations. Get in touch with one of our Moodle Experts to learn more.

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